Deleting Calls

Tina Colson

Sometimes when we try to edit or update an existing call in a Call List, there is a functioning “Delete” button at the top left of the Call List window, and the call in question can be fully deleted from the Call List But other times, the “Delete” button is grayed-out and not functional.  Why is this? And how do we remove calls from …

How to Set Up a New Default Call List

Tina Colson

Step 1 Click on the Call List icon on the IE home page. This will open your call list originally set as your default list. Step 2 To change your Default Call List, use the GO drop down menu and open the call list that you would like to set as your default. Step 3 Once that call list is open, go to the Call …