Pricing
Has it ever occurred to you that paying someone by the hour to solve problems tends to make things take longer and cost more?
We believe that there is a better way. Set pricing. Whether it takes us 10 minutes or 10 hours to resolve your issue you won't pay anymore than our original quote. Based on years of experience we are confident that we are able judge the probable cause to most problems ahead of time.
Using our menu of services, we'll quote you a set price so there won’t be any surprises after we've completed the work.
Because we offer a 30 day guarantee we are incentivized to fix your problem efficiently and correctly the first time.
| Service Description | @ Client Price | Each Additional | @iE Office Price | @iE Office Cap |
|---|---|---|---|---|
| Application Install & Upgrade | 115 | 25 | 25 | |
| Diagnostic | 115 | 50 | 50 | |
| E-mail Account Setup or Repair | 115 | 50 | 50 | |
| Internal HD Install | 125 | 75 | 50 | |
| Home Backup Solution | 115 | 50 | 50 | |
| Kerio Upgrade | 115 | 25 | ||
| Memory Upgrade | 115 | 30 | 30 | |
| Printer Setup | 115 | 50 | 50 | |
| Smartphone Setup | 115 | 50 | 50 | |
| Tablet Setup | 115 | 50 | 50 | |
| OS Password Reset | 115 | 10 | 10 | |
| Smartphone Support | 115 | 50 | 50 | |
| Office Network Setup (up to 5 devices) |
275 | 25 | ||
| Home Network Wireless Setup (connect up to 2 devices) |
200 | 75 | ||
| Internet Issues | 175 | |||
| Home Network Setup | 150 | |||
| Kerio New Install (5 users) |
125 | 50 | ||
| Internet Setup | 125 | |||
| New Setup & Updates + Migration (up to 15GB) |
225 | 175 | 150 | |
| Windows OS Install | 225 | 175 | 150 | |
| Backup Computer (up to 15GB) |
175 | 125 | 100 | |
| Mac OS Install | 175 | 125 | 100 | |
| Mac OS Upgrade | 150 | 100 | 75 | |
| Backup Computer Additional 15GB | 25 | 25 | 150 | |
| Kerio New Install Users (5 uses) |
25 | 25 | ||
| New Setup Additional 15GB Migration | 25 | 25 | 150 | |
| Microsoft Office Database Upgrade 5GB | 25 | 25 | ||
| Data Recovery | 250 | |||
| Smartphone/Tablet Training | 100/hr | |||
| All Other Work/Telephone Support | 115/hr |